Shipping policy
Shipping Policy
At DA Outfitters, many of our items are custom-made, personalized, or made-to-order. Please allow time for your order to be designed, produced, and prepared for shipment.
Processing Time
Most custom orders are processed within 3–5 business days after all required information is received and any proof has been approved, if applicable.
Business days are Monday–Friday and do not include weekends or holidays.
Some products may have faster or longer processing times depending on the item, order size, customization, and current workload.
Proof Approval
For custom designs that require a proof, production will not begin until the proof is approved. Delays in proof approval may delay your order.
Shipping Time
Standard shipping typically takes 3–5 business days after your order has been shipped.
Shipping times are estimates and may vary depending on the carrier, weather, holidays, or other delays outside of our control.
Weekend Shipping
DA Outfitters does not ship on weekends. Orders are processed and shipped Monday–Friday only.
Local Pickup
Local pickup may be available in Hope Mills, NC by appointment only. You will be contacted when your order is ready for pickup.
Incorrect Shipping Addresses
Please make sure your shipping address is correct before placing your order. DA Outfitters is not responsible for packages shipped to an incorrect address provided by the customer.
If you notice an address mistake, please contact us as soon as possible at:
Lost, Delayed, or Damaged Packages
Once an order has been handed over to the shipping carrier, delivery times are outside of our control. We are not responsible for carrier delays, but we will do our best to help if an issue occurs.
If your package arrives damaged, please contact us within 24 hours of delivery with photos of the item and packaging.
Thank you for supporting our small family-owned business.
DA Outfitters
sales@daoutfitters.us